Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.

GA DOR: ADA Accessibility Web Forms Tester (777187)

Temp (6 months).

Hybrid

Job location: Taxpayer Services Division Georgia Department of Revenue, 4125 Welcome All Rd Atlanta, GA 30349

Hours: 4 hours per day, 5 days per week.

• Candidate must be local to metro Atlanta.
• Must be a US Citizen or GC Permanent Resident.
• This role is essential in ensuring equal access to digital and physical forms, improving usability for individuals with disabilities. If you are passionate about accessibility and compliance, we encourage you to apply.
• DOR will conduct a background check on all candidates considered for the position. Individuals must be compliant with Georgia tax obligations.
• Individuals having any overdue and unpaid taxes, or any felony convictions (no matter how long ago) will not be offered the position or hired.
• All employees will be fingerprinted.

Job Description:

The role involves testing forms for accessibility, identifying issues, and providing remediation recommendations. The ideal candidate will have a strong understanding of web accessibility principles and experience in identifying and documenting accessibility issues, particularly those affecting interactive form elements. 

Primary Responsibilities:

• Review and test web forms across various browsers and devices for compliance with WCAG 2.1/2.2 (Levels A and AA).
• Use assistive technologies (e.g., screen readers like NVDA, JAWS, or VoiceOver and Adobe Acrobat) to test form accessibility.
• Identify issues related to keyboard navigation, focus order, label associations, ARIA usage, poor color contrast, and error handling in forms.
• Document and report accessibility defects clearly, referencing specific WCAG success criteria, including the severity of the issue and potential solutions.
• Providing clear and actionable recommendations for remediating accessibility issues
• Stay updated on accessibility laws, standards, and evolving best practices throughout the project.
• Document issues: Create detailed bug reports that clearly explain accessibility defects, their impact on users, and their reference to specific WCAG success criteria.
• Evaluate code: Basic understanding of JavaScript, HTML, CSS, and ARIA attributes as they relate to accessible forms.
• Validate fixes: Retest defects after remediation to verify that accessibility issues have been properly resolved
• Test to ensure business logic works as expected to verify nothing changed during the remediation process.
• Work with the Department of Revenue Taxpayer Services Division (TSD) team to address accessibility concerns and ensure accessibility is integrated into the form design process.

Essential Qualifications:

• Minimum of two years of experience testing and or providing guidance on forms and documents to ensure compliance with ADA, 508 Regulations, and WCAG guidelines.
• Familiarity with WCAG 2.1/2.2 guidelines, including relevant success criteria for form elements (e.g.,
• 1.3.1, 3.3.1–3.3.4, 4.1.2).
• Proficiency with accessibility testing tools (e.g., Axe, WAVE, Lighthouse, ANDI, Color Contrast Analyzer).
• Hands-on experience with screen readers and keyboard-only navigation.
• Strong communication skills and ability to document technical findings clearly.
• Excellent attention to detail. 

Preferred Qualifications: 

• Web Accessibility Specialist (WAS) certification from the International Association of Accessibility Professionals (IAAP) WAS
• IAAP Certified Professional in Accessibility Core Competencies (CPACC) certification is a plus.
• Knowledge of legal accessibility requirements (e.g., ADA, 508 regulations, EN 301 549).
• Experience working in government compliance.