Secretaries and Administrative Assistants (Except Legal, Medical, and Executive)

Requirements and Skills:

• Fluent Spanish.

• Advanced communication skills, verbal and written.

• Experience working in an office environment. 

• Compelling computer and office equipment knowledge and management.

• Professional and reliable. 

• Independent.

• Compliance with given rules, regulations, and procedures.

Duties:

• Answer inbound calls.

• Direct the callers to the appropriate program area.

• Keep a call log to track calls amount and their corresponding program areas. 

• Prepare a monthly report of all calls and walk-ins and provide it to the Supervisor no later than the 3rd of each month. 

• Send a weekly call list to the Supervisor documenting the number of calls received.

• Complete the ACCESS Interview spreadsheet and email it to appropriate recipients twice daily at 12:00 pm and 4:30 pm.

• Prepare a FedEx envelope to mail to Tallahassee.

• Create new employee IDs and mail them on time.

• Receive all packages from FedEx, UPS, Office Depot, Staples, and any other carrier. 

• Determine the packages' owners, and email them to inform them their package has been received and is available in Suite 1129.

• Assist with employees receiving paper paychecks on a biweekly basis. Ensure they are secured and only provided to the employee or identified representative.

• Complete any other tasks requested by Supervisor, Communications Director, or Regional Managing Director.

Time Availability: Mon - Fri from 8 AM to 5 PM

Location: Orlando, FL