Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work

GDOT IT Senior Support Specialist 3 (799594)

Pay rate: $53.75 per hour

Temp ( 8 months +)

Job location: 600 West Peachtree St. Atlanta, GA. 30308

Hours: 8 hours daily/5 days weekly (hybrid position)

Job Summary:

Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:

•High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Note:  Candidates for this position must be local to the Atlanta area

Note:  This position requires one day onsite per week.

Additional Qualifications

Minimum 5 years experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.

Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.

Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills – experience and knowledge which include the following:

Java or Other programming language

JavaScript

Groovy Script

XML

SQL

PL SQL

Oracle databases